About Our MD
Hi, I’m Lucy — CIPD Chartered Fellow and an experienced Head of HR.
I founded Bitesize HR in 2022 with one clear aim: to make HR Director‑level HR expertise accessible to every organisation, not just large corporates. When businesses have the right HR support, they reduce risk, improve productivity, and create workplaces where people can genuinely thrive.
We offer flexible HR support designed to fit the needs of organisations at every stage — from early growth to established teams.
What you can expect from us:
- We keep things simple, transparent, and we're easy to work with
- We only sell you the services you actually need
- No long contracts just to access support
- No hidden fees
- No tactics to lock you into services you don’t want
Here's something the big agencies don't want you to know - the Tribunal insurance they sell you is a false economy, and if you have Employers Liability Insurance (which you should!) then you're most likely already insured for legal support! Agencies offering legal support will be exceptionally risk averse. That means longer processes, additional steps, and a tendency to delay decisions — not because it’s best for your business, but because it reduces their risk exposure. In many cases, you end up following a more complicated route than necessary, paying in your time and getting frustrated.
Work with us and you’ll have access to senior HR expertise — the kind usually found in corporate HR Director roles — at a fraction of the cost of hiring in‑house. We'll advise you on risk throughout and if we think you need legal support, we'll let you know.
Here's a little about my HR career
From 2008 to 2024 I worked in large, corporate businesses including New Look Retailers, Peugeot Citroen, Balfour Beatty, Interserve and Mitie. My experience is varied across lots of industries from Warehousing, Retail, Engineering, Construction and the NHS which has given me a great, all-round experience in all aspects of HR.
I am most at home in manual environments, with typically male-dominated workforces and lots of Employee Relations and manual handling issues.
Throughout my HR career my job has been to decode all things Human Resources for Line Managers and for junior HR colleagues. I've worked in a number of Generalist HR roles across my career, supporting large numbers of employees in one location, as a Regional HR contact visiting sites across the South of the UK and also in Shared Services providing remote Human Resources advice and support to managers across the UK. This rounded experience gives me great insight to understand your businesses, the people challenges you face and therefore how Bitesize can best support you.
Our Values
We operate in-line with four core values. We are:
Authentic
We believe in honesty, integrity, and transparency in all our interactions. Being authentic means we communicate openly, act with integrity, and build trust by delivering on our promises. We stay true to our expertise while being approachable and adaptable to our clients' needs.
Impactful
Our work has a real impact on businesses and people’s lives. We go beyond the basics to provide strategic HR solutions that drive growth, improve workplace culture, and support our clients in achieving long-term success. Every interaction is an opportunity to add value, solve problems, and create positive change.
Pragmatic
We believe in practical, results-driven solutions. Our approach is rooted in real-world application—tailoring our HR strategies to fit our clients' unique challenges and goals. We balance best practices with flexibility, ensuring our advice is not only effective but also achievable in practice.
People-Centric
People are at the core of everything we do. Whether supporting our clients, their employees, or our own team, we prioritise respect, empathy, and collaboration. We listen, understand, and tailor our solutions to meet the unique needs of individuals and organisations, ensuring positive experiences and meaningful relationships.
Our Promises
As your organisation changes, we will support you with HR advice, promoting employee engagement and getting you fit for the future. Managing employees that frequently let you down, or handling a long-term absence can be daunting but fear not! We can help you not only understand the basics of the law and the risks, but how to handle the situations to mitigate the risk of a claim later on.
We always give our clients:
- Expert HR Guidance – clear, practical advice or hands-on support to help you navigate employment challenges and mitigate risk.
- Commercially-Focused Solutions – we balance legal compliance with business needs, offering you options that vary in risk and speed to suit your goals.
- Flexible Support – Whether you need one-off advice or ongoing HR services, we offer tailored solutions to fit your organisation’s needs. We won't sell you something you don't need and we don't tie our clients into long contracts either.
- Empowerment & Confidence – We equip you with the knowledge and tools to make informed HR decisions that are right for your business. We let you know which HR changes matter to your organisation, and which you don't need to think about.
- Ethical & People-Centric Approach – We partner with businesses that value fair treatment and strive to embed HR best practice.
Take a look at our services page using the button below. This will give you an idea of how we can support your organisation or you directly. All of our services are bespoke to you, so if you have a project or problem in mind, get in touch - we look forward to it!