Mission-led organisations are driven by purpose, people, and the difference they make in their communities. But delivering that impact also relies on having the right people practices in place; ones that are clear, fair, and aligned to your values.
At Bitesize HR, we’re passionate about supporting charities, C.I.Cs, and other not-for-profit organisations to do exactly that. We understand the balance you’re managing; limited budgets, high expectations, and a deep commitment to the people you serve.
We work alongside you to build practical, compliant HR foundations that protect your organisation, support your team, and strengthen your mission. Our approach is always grounded in your values, helping you lead effectively, make confident decisions, and create a positive, sustainable environment for both employees and volunteers.
“Lucy and her team have provided knowledgeable, timely and commercially aware advice.”
Emily, HR Business Partner, Charity
“Lucy worked with us on a project and was great from start to finish. Pragmatic in approach and truly worked with us as a business. Would recommend.”
Julia, CEO, Charity
“I have had the opportunity to work with Lucy on two separate occasions over the course of the past year. On both occasions her advice and expertise were invaluable and her wise counsel helped us to achieve solid outcomes. I would recommend her very highly and will not hesitate to call on her expertise again should it be needed.”
Chris, Chair of Trustees, Charity
“Lucy is extremely knowledgeable, organised and communicative and I found her very easy to work with. She listened well to the brief and quickly put together a robust plan, and supported us well through the process. She was always at the end of the phone as needed, and I really appreciated her open, positive and pragmatic approach.”
Bernice, Head of Services, Charity
“Received great training from Lucy on a broad range of HR issues. She also helped us with an overall process review, she’s really knowledgeable and a great communicator. Highly reccomend!”
Grace, Executive Assistant, Charity
C.I.Cs and not-for-profits need HR that balances compliance, budget control, and purpose-driven work.
At Bitesize HR, we support organisations that want to do the right thing for their people while making decisions that benefit the organisation in the long-term.
We help with:
As your organisation evolves, we provide support with:
Clear HR processes help you avoid issues before they arise. Our blog on attracting and retaining talent provides practical guidance on building a stable workforce.
We provide ongoing, retained HR support to a CIC managing a range of people challenges while balancing cost, compliance, and community impact.
We updated their HR policies and employment contract templates to ensure they were legally compliant and fit for purpose. Alongside this, we identified ways to improve employee retention, recognising that salary alone was driving churn. We recommended low-cost benefits and changes that strengthened their overall offer without increasing overheads.
We also supported with day-to-day issues, including managing probation periods and guiding them through a safe and fair exit for an employee who was not suitable for the role.
To strengthen leadership capability, we delivered manager training on the new duty to prevent sexual harassment. This included helping them create practical risk assessments, clear briefing materials, and giving managers confidence to handle concerns appropriately.
As a retained partner, we act as a sounding board for wider decisions—advising on cost, reputational impact, and how to manage change with funders and service users.
Outcome:
The CIC now has stronger HR foundations, more confident managers, and clearer, well-informed decision-making across the organisation.
We understand that Community Interest Companies, Charities and other Not-for-Profit organisations are focused on making a positive impact to our world and the people on it.
We are pleased to offer flexible HR support that fits around their budget and needs to truly support them to deliver their mission.
You can access:
Bitesize HR is passionate about working with employers to make them confident in managing their people.
B90 4PD, Solihull, West Midlands, England, United Kingdom
Bitesize HR Limited
Registered Office: Suite 16, Zenith House, Highlands Road, Shirley, Solihull, West Midlands, B90 4PD

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